How To Cancel Viu Subscription

How often have you wondered about how to put an end to your streaming services, perhaps for a temporary break or to switch to another platform? Viu, an over-the-top (OTT) video service operated by PCCW Media, has become immensely popular for its wide array of shows and movies. While subscribing to Viu is straightforward, it may not be as apparent when it comes to ending your subscription. This guide will simplify the process of canceling your Viu subscription and provide answers to some of your related queries.

Step-by-step Guide to Cancel Your Viu Subscription

For a smooth and hassle-free experience, it is vital to understand the steps involved in Viu subscription cancellation. These steps may slightly vary based on the platform you used for your subscription – whether directly through Viu or via Google Play Store or Apple App Store.

Step-by-step Guide to Cancel Your Viu Subscription

1. Viu Website or App

Canceling your Viu subscription directly from the website or app involves the following steps:

  • Login to your account.
  • Navigate to ‘Account Settings.’
  • Find the ‘Subscription’ section.
  • Click ‘Cancel Subscription’ and confirm.

2. Google Play Store

For subscriptions made via Google Play Store, follow these steps:

  • Open Google Play Store and go to ‘Account’ under the menu.
  • Tap on ‘Subscriptions.’
  • Find Viu and click ‘Cancel Subscription,’ then confirm.

3. Apple App Store

To cancel your Viu subscription via the Apple App Store, here’s what you need to do:

  • Open Settings on your iOS device and click on your Apple ID.
  • Tap on ‘Subscriptions.’
  • Find and select Viu.
  • Tap ‘Cancel Subscription’ and confirm.

Remember, after canceling the subscription, you will still be able to enjoy the Viu premium services until your current billing period ends.

What Happens After Canceling Your Viu Subscription?

What Happens After Canceling Your Viu Subscription?

Upon canceling your Viu subscription, you will still have access to the premium content until the end of your current billing cycle. After this, your account will revert to the free version. All your downloaded content will remain accessible on your device, but you will no longer be able to download new content.

Are there Any Fees for Canceling a Viu Subscription?

No, Viu does not charge any fees or penalties for canceling a subscription. You have the freedom to end your membership anytime you wish.

Can You Pause or Temporarily Suspend Your Viu Subscription?

As of my knowledge cutoff in September 2021, Viu does not offer an option to pause or suspend a subscription. The only way to stop payments temporarily is by canceling the subscription and then re-subscribing when you’re ready.

Is a Refund Possible If I Cancel My Viu Subscription Before the Billing Cycle Ends?

Unfortunately, Viu, like most streaming services, does not offer a refund for unused subscription periods. Once canceled, your subscription will remain active until the end of the current billing cycle.

How Long Does It Take to Process a Viu Subscription Cancellation?

The cancellation of your Viu subscription is typically effective immediately. However, it’s always good to check your account or contact customer service if you experience any issues.

By following these steps, you can easily cancel your Viu subscription. With no strings attached, you have complete control over your Viu membership. So, go ahead, make informed decisions and take charge of your digital entertainment.

Key Tips for a Smooth Viu Subscription Cancellation

Whether it’s a strategic pause or a permanent goodbye, managing your digital streaming subscriptions is an important aspect of digital literacy. Here are some key points to remember:

  • Timely Cancellation: Remember to cancel your subscription at least 24 hours before your next billing date to avoid being charged for the next period.
  • Check Confirmation: Post-cancellation, Viu will send an email confirming the termination of your subscription. Keep this email for your records in case of any disputes.
  • Evaluate Alternatives: Prior to canceling your Viu subscription, it might be beneficial to evaluate other streaming platforms to determine if they better suit your entertainment needs.
  • Customer Support: If you encounter any issues while attempting to cancel your subscription, don’t hesitate to reach out to Viu’s customer support for assistance.

Reviving Your Viu Subscription

Decided to return to Viu? Restarting your Viu premium subscription is as easy as ending it. If you’ve previously canceled your subscription and wish to resubscribe, simply follow these steps:

  • Log into your account on the Viu website or app.
  • Navigate to ‘Account Settings.’
  • Find the ‘Subscription’ section.
  • Select ‘Resubscribe’ and confirm.

Bear in mind that the steps might vary slightly depending on whether you’re resubscribing directly through Viu or via Google Play Store or Apple App Store. The steps will generally mirror the cancellation process.


Managing our online subscriptions is an essential skill in this era of digital entertainment. Understanding how to cancel your Viu subscription gives you the power to take control of your digital life and make informed choices that suit your needs.

Remember, whether it’s Viu or any other streaming platform, the ultimate aim is to enhance your viewing experience and provide endless entertainment. So, take charge, make informed decisions, and enjoy your digital journey!

Also Read: How to Send Convert Regular Load to Gcash 2023

Frequently Asked Questions (FAQs)

How do I stop automatic payments for my Viu subscription?

You can stop automatic payments by canceling your Viu subscription following the steps mentioned above.

Are there any specific requirements or documents needed to cancel a Viu subscription? 

 No, you don’t need any specific requirements or documents to cancel your subscription. All you need is access to your Viu account.

What happens to my downloaded content if I cancel my Viu subscription? 

 Your downloaded content will remain accessible on your device even after you cancel your subscription.

 Can I get a refund if I cancel my Viu subscription before the billing cycle ends? 

No, Viu does not provide a refund if you cancel your subscription before the billing cycle ends. You can continue to enjoy the premium benefits until the end of your current billing period.

Can I switch from a monthly to a yearly Viu subscription? 

Yes, you can change your subscription plan from monthly to yearly and vice versa. You would need to cancel your current subscription first and then resubscribe to the preferred plan.

Will canceling my Viu subscription delete my account? 

No, canceling your Viu subscription won’t delete your account. Your account will still be active, but it will be reverted to the free version once the current billing cycle ends.

How can I reactivate my Viu subscription? 

You can reactivate your Viu subscription by logging into your account and choosing the ‘Resubscribe’ option under ‘Account Settings’ -> ‘Subscription.’

By equipping yourself with this essential knowledge, you are now ready to confidently manage your Viu subscription according to your needs. 

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